Google Local Services is a new ad platform by Google, not to be confused with Google AdWords. Perhaps you have already seen these ads – they appear in the same place Google AdWords would typically appear (before search results) but the one thing that makes them different is the green check mark by the ad with “GOOGLE GUARANTEED” appearing next to it. There has been a lot of confusion about the difference between Google Local Services and Google Adwords – let me explain.
In order to have a Google Local Services account, there is some vetting that has to be performed by Google. When creating an account you have to send your business license and insurance details, complete a free background check and have a verified customer write a review. This process typically takes over a month to complete. Hopefully Google will speed up this process, but this is what I’ve experienced recently when setting up accounts for clients.
Google Local Services charges on a per lead basis. In other words, you don’t get charged when a customer clicks on your ad – you get charged when the customer calls you. This is a key differentiator between AdWords and Local Services. AdWords charges every time someone clicks on your ad and visits your website. The cost per lead with Local Services is significantly more than the cost per click with AdWords. The cost varies by industry. I’ve read reports that some industries charge as little as $5 per lead up to $150 per lead. Like Google AdWords, Local Services pricing is based on competition.
With Google AdWords, you target keyword searches within a service area. Google Local Services shows your ads based on the type of service you offer. You still get to select a service area to display the ads, but the options are not as detailed as Google AdWords.
At the time of this article, Google Local Services is not available for all industries and is specific to certain service areas. If your industry qualifies, I think Google Local Services is worth the investment. If you’re interested in setting up a Google Local Services or Google AdWords account, I can help. Contact me today to learn more about getting an ad campaign setup for your business.