For the past few years, I have been hosting my websites using a server with InMotion Hosting. More specifically I have a VPS Hosting package with InMotion which allows me to fully control every website I own. I didn’t always use InMotion Hosting, but a few years ago I had an issue with a previous host where the server went down (a problem on their end) and it took far too long to get everything back up and running. I’m not saying InMotion Hosting is immune to these types of things, but when those things happen customer service and knowledgable technicians make an enormous difference.
InMotion Hosting is 100% located in the United States. Not only are their servers located in the US (Virginia and California) but much more importantly their customer service is also in the US. They’re available 24/7/365 and every single technician I’ve ever spoken to is extremely knowledgable and helpful. They even have phone support, which is a tough thing to find these days. Their servers are fast and they don’t overload servers as a lot of other hosting companies do. The switch to InMotion Hosting was prompted by terrible customer service from my previous host. Their help desk was located overseas and they had no phone support. It was very frustrating.
The level of customer service I provide for my clients is unparalleled. I hold myself to a very high standard and that’s why I love InMotion Hosting. They’re way ahead of most other hosting companies when it comes to technology, customer service and responsiveness. Of course, I regularly backup all client files outside my server in case something happens, but I trust that InMotion Hosting will get things back online if it’s a problem on their end. If your website is currently hosted with one of those other second-rate hosting companies, contact me today so I can discuss the advantages of migrating your website to my server.